Refund policy

We cannot grant returns, refunds, or exchanges on any items unless those items are defective or are damaged in shipping. We cannot grant returns, refunds, or exchanges on apparel items due to ordering the incorrect size. However, if the size you received is not the size you ordered, we will generate a replacement order at no extra charge. Similarly, we cannot grant returns, refunds, or exchanges on apparel items due to ordering the wrong color. However, if the color you received is not the color you ordered, we will generate a replacement order at no extra charge.

We have a 30-day replacement policy on the aforementioned certain items only, which means you have 30 days after receiving your item to request a replacement. Often, photographic evidence will be required for the printer to grant a replacement order.

To report a damaged or incorrectly shipped item, you can contact us at jodylipkin@gmail.com. Please note that nay potential returns will need to be sent to the following address: Bob Bitchin Store, Box 100, Berry Creek, CA 95916

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions at jodylipkin@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.